Customer Service
ShipHazmat is the easiest way to create compliant dangerous goods declarations online based on the most current IATA regulations for shipping dangerous goods by air transport.
Frequently Asked Questions
Attn: Information Technology Department
4 Corporate Drive
Bldg 4 Suite D
Cranbury, NJ 08512
United States
Toll Free: 800-367-1879
Fax: 609-860-8381
For all technical support inquiries, contact support@bureaudg.com.
Bureau of Dangerous Goods, Ltd.
DG Supplies, Inc.
Hazmat University
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- How do I sign up?
- What dangerous goods classes and/or divisions are available?
- How can I update my account profile?
- How do I retrieve a forgotten or lost password?
- Can I print my dangerous goods declaration with red borders?
How do I sign up?
Customers may either sign up through our online registration form by clicking here, or by calling our office at 1-609-860-0300 and speaking with a sales representative to create an account to begin dangerous goods declarations.What dangerous goods classes and/or divisions are available?
ShipHazmat.net offers all dangerous goods classes and divisions under IATA and ICAO regulations for air transportation with the exception of Class 7 Radioactive materials. Purchasing an account as a per-click or a monthly fee entitles customers access to all proper shipping names except those classified as Class 7 or any of its sub-classes.How can I update my account profile?
Customers may log in with their personal account information and update their company profiles via the "Account" link provided on the home page after logging in. Please note that only the Master user of an account may update profile information and all regular users of that account will share the same profile information.How do I retrieve a forgotten or lost password?
If you have forgotten your user name or password, please click here and use the online verification process to retrieve your information. An e-mail will be sent with this information, so it's important for your contact information to be accurate.Can I print my declaration with red borders?
Yes. If you have a color inkjet or laser printer, you can print Shipper's Declarations with the red borders. In order to print with the red borders, you need to adjust the margins of the paper to 0.25 inches on all sides. Make sure you are using Letter sized paper at 8.5 x 11 inches. The header and footer must be blank. Paper orientation must be set to "Portrait".Payment options
Customers can pay with any major credit card such as Visa, MasterCard, American Express. Purchase orders are also available under special circumstances. Please contact our office for more information — 1-609-860-0300.Web browser requirements
An Internet connection and any major web browser (Internet Explorer 6+, Firefox 3+, Chrome, Safari 3+, etc.) can handle ShipHazmat.net. Users must have JavaScript, ActiveX plug-ins and cookies enabled.Mailing address
Bureau of Dangerous Goods, Ltd.Attn: Information Technology Department
4 Corporate Drive
Bldg 4 Suite D
Cranbury, NJ 08512
United States
Phone
Tel: 609-860-0300Toll Free: 800-367-1879
Fax: 609-860-8381
E-mail and web
For all purchase inquiries, contact sales@bureaudg.com.For all technical support inquiries, contact support@bureaudg.com.
Bureau of Dangerous Goods, Ltd.
DG Supplies, Inc.
Hazmat University
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